What Is an Absence From Work Certificate?
An Absence From Work Certificate is an official document that confirms you are unfit to attend work due to illness or where required to care for an unwell dependent.
It provides formal proof for employers to support your time off.
When Is It Required?
Employers may request documentation to validate an employee’s absence.
This is common when the absence is due to personal sickness or when an employee must take carer’s leave to look after a family member.
Presenting a valid certificate ensures transparency and supports workplace policies.
Who Can Issue It?
Certificates must be issued by a qualified healthcare professional.
At Medico Pharmacy, our pharmacists are AHPRA-registered and authorised to provide Absence From Work Certificates within their professional scope.
These certificates are recognised under Australian employment law.
Medico Pharmacy’s In-Store Service
We make the process fast and simple. Visit our pharmacy, speak to one of our qualified pharmacists, and receive your certificate after a short consultation.
No long waits or complicated forms – just efficient service when you need it.
How the Process Works
- Visit Medico Pharmacy during opening hours.
- Request an Absence From Work Certificate at the counter.
- Our pharmacist will ask you a few questions and assess your situation.
- If appropriate, your certificate will be issued on the spot.
Types of Certificates We Provide
- Sick Leave Certificate: For when you are personally unwell and unable to attend work.
- Carer’s Leave Certificate: For when you need to care for an immediate family member or dependent who is unwell.
Eligibility & Limitations
- Certificates are only issued following an in-person consultation.
- We can only provide documentation for straightforward, short-term absences that fall within our professional assessment capacity.
- We do not issue certificates for retrospective dates or complex medical conditions requiring diagnosis.
Why Choose Medico Pharmacy?
We offer a local, convenient solution for work absence documentation, saving you time and stress while meeting employer expectations.
No Appointments, No Delays
Walk in at your convenience. Our team is ready to assist you without the need for prior booking or long waiting periods.
Legally Valid Documentation
Our certificates are compliant with the Fair Work Act and widely accepted by Australian employers. You can confidently present your certificate knowing it meets professional and legal standards.
Issued by Registered Pharmacists
All certificates are issued by pharmacists registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring professional credibility.
Frequently Asked Questions
Here are answers to some common questions about our Absence From Work Certificate service.
Can I Get a Certificate for a Previous Day?
No. Certificates can only be issued for the day of the consultation. For backdated certificates, you’ll need to see a medical doctor.
How Long Does the Process Take?
The entire process typically takes less than 10 minutes, including consultation and issuing the certificate. However, there may be a short queue to see our pharmacists during peak times.
Will My Employer Accept This Certificate?
Yes. Our certificates are valid under Australian workplace law and are accepted by most employers as sufficient proof of absence.